Good to know
Planning your visit
Check in, chill out
We kindly ask that you arrive 5-10 minutes before your scheduled treatment time, this allows enough time to complete a short consultation form and to hydrate with a chilled glass of citrus water.
Feel free to dress down
Come dressed as you feel comfortable and we will provide robes, towels and flip flops during your visit.
Generally, shaving is not recommended before a treatment, rasul, or waxing service. However, men are recommended to shave at least 2 hours before appointment time if having a facial.
Storage lockers for valuables are available within the Alchemist Spa changing rooms. From Wifi to in-locker USBs and complimentary towels, we have you covered. Luxurious products from Natural Spa Factory are in all of our changing rooms and are free from all parabans and nasties. Spacious dressing tables with hair dryers & straighteners give you plenty of room to refresh post chill-out.
We accept most credit/debit cards and also cash - payment is required at the time of booking for day guests and a 50% deposit is required for our hotel and self-catering guests.
Full payment will be taken on cancellations made 24 hours or less before your treatment time, or within 72 hours or less for spa day packages.
Plan to relax
Treatment timings are subject to change when combining treatments.