We are currently on pause, reopening 17th May 2021. Find out more...

COVID-19 FAQs

ROUTE TO RECOVERY

 

We are counting down the days until 17th May 2021 when we are expecting to reopen. If you would like to unleash your pent-up wanderlust with a trip to the North Devon coast to feel the wind in your hair, the cool saltwater on your skin, the sand between your toes... our diaries are open and we are accepting new bookings.

 We can't wait to welcome you back!
We expect to reopen 17th May 2021
New bookings can be made now!
All bookings can be rescheduled if required

Our lovely team are available by email: [email protected], or by phone from 9am - 5pm daily. We are a small team and we are currently very busy so please bear with us. We will answer your query swiftly as possible; thank you for your patience and support during these unusual times!

Stay safe & take care

+ This information was last updated on 10th March 2021

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What about my booking?


If you have a booking of any kind due to take place before 17th May 2021 we will have contacted you personally to offer you the chance to reschedule your booking.

Please email [email protected] or call 01271 870388 if you have any questions; we are available from 9am - 5pm, daily. Please include have your Booking Reference available.

What next?


As we look around, very little has changed here: the wild ponies still climb the hills by the hotel every day, the hotel grounds are as beautiful as ever, and our interiors as gorgeous... If anything, Woolacombe is even more special! The clifftops are as striking as ever and the waves are surf-perfect. But things are going to be different and we're all on a journey of recovery.

Our team is busy planning ways that you can escape to the coast once we reopen; we have the perfect ingredients for a restful stay: space to roam, gorgeous comfortable interiors and seascapes, but your safety - and that of our WBH family - is our most important consideration. Your peace of mind is at the heart of every decision we make, and we will be reopening with a series of subtle but effective precautions in place for your safety.

 

WHAT ABOUT GIFT VOUCHERS?


Good question! Gift vouchers affected by the lockdowns or temporary closure of the hotel will be automatically extended; please contact us to book your experience or stay (please note that some facilities may be temporarily affected for some time, depending on COVID-19 guidelines). If we need to extend the validity further, we will do so. Please note that this excludes limited edition 'Icing on the Cake' gift vouchers; please email us if you have one of these vouchers: [email protected]

Any new gift vouchers purchased while we are closed will also be extended accordingly.


GET IN  TOUCH


Our lovely team are available to answer any questions you have by email: [email protected] or by phone (9am - 5pm, daily). We are a small team, and no doubt there will be lots of questions; we will do our best to respond as soon as possible.

Please take care and stay safe.
Thank you for your support.

CONTACT US

STAY UPDATED

Guidelines are changing regularly and we hope to be able to open all our facilities soon.

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